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Artificial Intelligence (AI) Chat and Voice Bot for IT Help Desk Grant

In-Kind Grants of Software and Services to USA, Canada,
and International K-12 Schools and IHEs for IT Support

Agency Type:

Foundation / Corporation

Funding Source:

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Campus Consortium

Deadline Date:

11/22/19

Description:

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In-kind grants of help desk software and services valued at $50,000 to USA, Canada, and International K-12 schools and IHEs. Funding is intended to give institutions modern AI technology that reduces IT costs while improving help desk services. Proposals in the areas of software licensing, cloud hosting, support, and professional services costs associated with implementing AI Chat and Voice Bot for IT Help Desk services will be considered.

This Grant offers institutions a chance to financially take on implementing a smart IT support solution with a clear ROI and no hidden costs that typically prevents most solutions from being successfully implemented and maintained.

Starting from information on Learning Management System to any issue related to computers, desktops, smart phones, network connectivity, printers or scanners, the exclusive help desk support can address password reset requests and queries within seconds resulting in higher levels of engagement and student satisfaction rates.

The help desk support aims to utilize AI’s superhuman abilities to increase precision while reducing the help desk costs and response time to end users’ queries. This solution will offer:

  • 10x faster resolution of students’ inquiries related to IT
  • Automated replies to frequently asked questions
  • Ability to handle multiple end users at the same time
  • Round-the-clock end-user support
  • Super low cost of implementation and maintenance

GrantWatch ID#:

GrantWatch ID#: 184859

Number of Grants:

A limited number of in-kind grants of software and services to be awarded.

Estimated Size of Grant:

Software and services award up to $50,000 over a period of five years.

Term of Contract:

A period of five years, starting by January 20, 2020.

Additional Eligibility Criteria:

-Accredited Higher Education institutions and K-12 schools are eligible to apply.
-Institutions are eligible to apply for multiple grants. Separate applications are required for each grant pursued.
-Previous awardees are eligible to apply.

Pre-Application Information:

-Submit Completed Application and Letter of Intent by November 22, 2019
-Applications reviewed by Grant Consideration Committee: November 22 - November 29, 2019
-Applicant Interview Assessment with Grant Application Review Committee Member by: December 9, 2019
-Scope and Project review by Grant Consideration Committee: December 9 – December 16, 2019
-Applicant Technical Assessment Session with Technology Vendor by: December 23, 2019
-Award Announcement to selected Grant Recipients by: December 30, 2019
-Award Package Issued to selected Grant Recipients by: December 30, 2019
-Award Package walk-through and Grant recipient sign-off by: January 6, 2020
-Project Kick-Off by: January 20, 2020

Applicants are required to demonstrate institutional purpose in the form of a “letter of intent” signed by Dean/President or member of campus leadership team. The letter should indicate the challenges the solution aims to solve and why the grant would be helpful to the institution.

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Submit completed grant application and letter of intent to: grantapplication@campusconsortium.org

Mailing Address: 55 East Monroe Street, Suite 3460, Chicago, IL 60603

Grants Office: 55 East Monroe Street, Suite 3460, Chicago, IL 60603

Phone: 216.589.9626

URL for Full Text (RFP):

Geographic Focus:

USA: Alabama;   Alaska;   Arizona;   Arkansas;   California;   Colorado;   Connecticut;   Delaware;   Florida;   Georgia;   Hawaii;   Idaho;   Illinois;   Indiana;   Iowa;   Kansas;   Kentucky;   Louisiana;   Maine;   Maryland;   Massachusetts;   Michigan;   Minnesota;   Mississippi;   Missouri;   Montana;   Nebraska;   Nevada;   New Hampshire;   New Jersey;   New Mexico;   New York City;   New York;   North Carolina;   North Dakota;   Ohio;   Oklahoma;   Oregon;   Pennsylvania;   Rhode Island;   South Carolina;   South Dakota;   Tennessee;   Texas;   Utah;   Vermont;   Virginia;   Washington, DC;   Washington;   West Virginia;   Wisconsin;   Wyoming

USA Territories: American Samoa (USA)   Guam (USA)   Puerto Rico (USA)   Virgin Islands (USA)   Northern Mariana Islands (USA)

USA Compact Free Associations: The Federated States of Micronesia (USA)   Marshall Islands (USA)   Republic of Palau (USA)

Canada: Alberta   British Columbia   Manitoba   New Brunswick   Newfoundland and Labrador   Northwest Territories   Nova Scotia   Nunavut   Ontario   Prince Edward Island   Quebec   Saskatchewan   Yukon

Israel

International country outside of the USA, Israel and Canada.